Shipping policy

We currently ship Paavan products across India.

Processing Time

Orders are generally processed within 1-2 business days after successful order confirmation. Orders placed on Sundays or public holidays may be processed on the next business day.

Delivery Time

Once dispatched, orders are generally delivered within approximately 3-7 business days, depending on the destination and courier service.

Delivery timelines are estimates and may vary due to weather, public holidays, remote locations, courier delays or circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order.

We may offer free shipping on selected orders or during promotional periods.

Order Tracking

Once your order has been dispatched, we will provide tracking information through the contact details provided at checkout.

You can use the tracking information to follow your shipment.

Incorrect Address

Please ensure that your shipping address and contact details are correct before completing your order.

If an order is returned to us because of an incorrect or incomplete address, failed delivery attempts or the recipient being unavailable, additional shipping charges may apply for re-dispatch.

Damaged Package

If your package appears damaged, opened or tampered with upon delivery, please contact us at paavancare@gmail.com as soon as possible and provide photographs/videos of the package and product.

Delivery Delays

Once an order has been handed over to the courier, delivery is also subject to the courier's network and operating conditions. We will assist you in resolving genuine delivery issues reported to us.